Check-in hours are from 3:00 pm to 7:00 pm. For check-ins after 7 pm, please call ahead and arrangements can be made to accommodate your late arrival.
Check-out time is 10:30 am.
Common area facilities such as exerise room, spas, game room and outside decks, close at 10pm.
Children - Under 18 years of age
We welcome children to our establishment, provided they are supervised by their parents at all times. For safety and health reasons, our hot tubs, sauna and fitness facilities are only open to guests 18 years and older. Children under the age of 13 are allowed in the game room only when supervised by a parent. Children are not permitted in the common area facilities without parental supervision regardless of age.
Smoking -The Greer Peaks is a smoke-free establishment. But smoking is permitted in designated outdoor areas.
Pet Policy -We love animals, but understand the limitations that must be observed with regard to pets and our guests and employees. Due to the layout of the lodge and with respect for guests with allergies and the safety of all, pets are NOT permitted in the Lodge. However, we do allow pets (limit 2) in our two cabins with a $50 non-refundable cleaning fee due at time of reservation.
DEPOSITS, CANCELLATIONS AND PAYMENTS
Deposits - A deposit of fifty percent of the booking total is due at the time of booking.
Deposits for Holiday period reservations, special event reservations, and catering events will be charged in full at the time of booking with NO REFUNDS. Deposits for Special Deals, Coupons, or Discounts will be charged in full at the time of booking.
Cancellations - Deposits, minus a $25.00 service charge per unit will be refunded if cancellation notification is received more than 30 days prior to arrival. Cancellations received less than 14 days will forfeit their deposit unless the entire reservation can be re-rented. Holiday period reservations, weddings, and special event reservations are non-refundable. We recommend that guests purchase travel insurance to cover unforeseen circumstances including travel interruption. We do not guarantee weather conditions and are not responsible for travel restrictions or other circumstances beyond our control. Travel insurance is available through independent carriers.
Payments - Credit card, cash or travels check are accepted at check-in. (Sorry, but personal checks cannot be accepted.) Guests should bring the credit card used to make the reservation to check-in. Remaining balance is due at check in. Guests are responsible for all rooms and nights reserved regardless of actual arrival or departure date or number of rooms used. Room charges including restaurant, cantina, gift shop, tours, special services, and massages may be charged to the room of guests with credit card authorization on file at check-in.